FAQ

Who are we?

True Company is every bit as uncomplicated as its name! With a strong emphasis on providing our customers with truly valuable, truly innovative, oral and skin care products such as our premium spa dentistry sets (i.e. our  truewhite™ teeth whitening home dental cleaning kits) and our all-natural personal skincare products  (i.e. our trueclear™ Bee Venom Under Eye Cream).

How do we offer such great products at such great costs?

Since 2011, our highly skilled in-house designers and logistics professionals in Chula Vista, California have worked tirelessly in order to design products that are safe, efficient and everlasting for you at a fraction of what other leading products would cost. 

For instance, our trueclear™ Bee Venom Under Eye Cream is made with using real, all-natural bee venom and it only costs $98 a container to buy. Perfect for those figuring out how to look younger in 10 days or less (combined with a healthy diet and exercise, of course)! 

Meanwhile, our truewhite™ advanced plus 2 people whitening system is made for just $32 a box and it comes with 4 LED silicone safe teeth trays, 2 teeth whitening syringes, 2 teeth whitening syringe refills, and a tube of teeth whitening gel. Perfect for those looking for a way on how to save money on dental work (within reason, of course)! 

In a world where cosmetic dentists and plastic surgeons charge thousands of dollars just for a simple, workable procedure, you deserve to have that million dollar smile and celebrity face of your dreams.     

So what are you waiting for? We invite you to explore True Company’s collection of fine products and try them for yourself. We’re sure you’ll love them and that you’ll be pleased with the quality as well as the results. You can trust us. It’s true. :)

How do I get in contact with you guys?

If you would like to learn more about any of our products, just click the contact button on the bottom of the page and you will be directed to our contact page. You can also give us a call anytime at 866-231-6813 or 866-714-5486. Additionally, we have live chat available from 8am-4pm Pacific Time Mondays through Fridays.

 

More Information About Our  truewhite™ whitening system Kits

About truewhite™ whitening systems

Ever wish you had a brighter smile, and whiter, cleaner looking teeth? We are aware that, as we age, our teeth naturally darken and dull. Have you worried that bringing back your bright smile can be a costly undertaking, involving hours in the dental chair and painful procedures?

Stop worrying! truewhite™ whitening systems are teeth whitening systems that have revolutionized the industry, making tooth whitening easy, convenient and effective at a fraction of the cost. All you need to do is shine a little light on the subject.

Specifically, a blue LED (Light Emitting Diode), the latest in cutting edge technology for cosmetic teeth whitening. LED teeth whitening is a proven technology, tested worldwide and available for use in the privacy of your own home, or as part of your dentist quality teeth whitening in-office procedure.

Great! So How Do They Work? 

First, truewhite™ whitening system attacks those dull discolorations on the teeth. Then it begins a systematic, effective teeth whitening, using a specifically tailored dental grade whitening gel, combined with the power of high-tech blue rays of LED light, producing amazing results.

Teeth are all whitened simultaneously, due to specially engineered upper and lower, inside and outside, applicators that cover all areas for the best tooth whitening results. If safety and good health are important to you, rest assured that truewhite™ whitening system uses only the finest dental grade gel, produced in the USA, and that our products are free of gluten, fluoride or alcohol ingredients to ensure the safety of our clients.

Safe and effective, using cool ray Blue LED lights, with selected wavelengths,truewhite™ uses a dental grade peroxide formula to whiten teeth safely, up to ten shades whiter in just two sessions!

How do truewhite™ whitening systems differ from Crest White Strips and professional dental kits?

truewhite™ whitening systems harness the power of cutting edge Blue Light Emitting Diode (LED) waves in a unique system that is equivalent to an In-office treatment, without the pain, without the tooth sensitivity issues and without the high cost compared to other dental office whitening treatments, such as "ZOOM!" or "Brite Smile."

Why the Blue Light Emitting Diode light?

truewhite™ whitening system(s) employ the revolutionary power of blue LED (Light Emitting Diode) light in a handheld device. Once the dental grade formulated gel is dispensed onto the lower and upper mouth trays, Blue LEDs are able to easily and precisely target the activation of our gel in less than thirty minutes.

Does it hurt?

Absolutely not!

truewhite™ whitening systems do NOT cause any pain or sensitivity, such as laser teeth whitening or dental whitening procedures might, due to a special and unique dental grade gel formula that has never before been available in ANY take-home spa dentistry system. :)

How long do truewhite™ whitening system kits last?

Depending on client habits for daily care and diet, truewhite™ whitening systems have recorded up to two years of lasting results for tooth whitening.

How many sessions are my truewhite™ whitening system good for?

truewhite™ whitening system comes equipped with enough dental grade gel for up to twenty half-hour treatments.

What happens when I have no more sessions remaining?

truewhite™ whitening system refill kits are available for purchase directly from our website and are designed for use with any teeth whitening system.

 

More Information About Our Order and Shipping Policies 

I have purchased a coupon/voucher. How many can I buy of a single coupon?

As many as you wish! There is no limit as to how many teeth whitening kits or any products you can buy using a single coupon. :) 

How is my payment transacted?

We use Authorize.net to transact all credit card orders, so your information is safe and secure.

Can I buy a "voucher" that I saw online?

If you do not see the deal on the site at the time you wish to buy, then the deal is no longer active. Be sure to keep checking the site for great deals

What if I have a problem with an item?

Please contact us by clicking the “contact us” button found on the bottom of our website. You can also email us support email, support@true-company.com or contact us on our True Company Facebook page.

How do I find out if my product has shipped?

You will be notified by email every step of the way. Please note that a tracking number cannot be generated until the product has been taken by our carrier.

Do you ship to Alaska, Canada, or Puerto Rico?

Yes!! As a matter of fact, we ship everywhere! We aren’t going to reject you just because you live in Alaska! :D

Can I ship parts of my order to different addresses?

Unfortunately, we do not offer this option. You will need to place separate orders if you wish to ship items to multiple addresses. :(

Can I ship my order using multiple shipping methods?

Unfortunately, we do not offer this option. You will need to place separate orders if you wish to ship items using multiple shipping methods.

When will my order ship?

Orders are shipped Monday through Friday, excluding legal holidays. We make every effort to ship your order within twenty-four (24) hours of receiving it unless otherwise instructed. We utilize USPS as our carrier to provide you the best possible service.

Shipping to international destinations?

We currently ship to all countries and states. Please note shipping charges will not be included as a free service if you are purchasing internationally.

What if I have an APO or FPO address?

One shipping method is available to APO and FPO addresses at the prices listed above. Delivery times vary from what's indicated during checkout, and it typically takes up to 4-6 weeks for delivery. Some locations may require higher shipping charges and some services such as overnight delivery may not be available in all locations.

How do I track my order?

You can track your order anytime at USPS.com

Can I choose the carrier for my shipment?

No, sorry about that! We currently only offer USPS  as a shipping option (united states postal service). It is majorly due to items being under 1lb.

 

Side Note: If you would like more information about our shipping policies and/or any of our featured products, be sure to contact us at either 1-800 205-5184 or email us at  support@true-company.com

Otherwise, we are available via Live Chat from 8 am to 4 pm Pacific Time Mondays through Fridays for your convenience! :D